Frequently Asked Questions

Everything you need to know about ordering and fitting tyres with Budget Tyres Toowoomba.

How does Budget Tyres work?

It's simple — search your tyre size using the three numbers printed on the side of your current tyre (width, profile, and rim). You'll see live prices and stock levels for tyres that fit your vehicle. Choose the one you want, select a fitting date and time, enter your details, and pay securely online. We'll have your tyres ordered fresh from our wholesaler at the time of checkout and ready for fitting at 128 Mort Street, Toowoomba.

All tyres are ordered fresh from our wholesale suppliers at the time you checkout — we don't hold old stock. This means you're getting brand new tyres, not ones that have been sitting on a shelf for months.

What's included in the price?

Every tyre price includes fitting, balancing, a new tubeless valve (excluding TPMS), and disposal of your old tyres. No hidden fees. All prices include GST. The price you see is the price you pay.

What is TPMS and is it included?

TPMS (Tyre Pressure Monitoring System) is an electronic sensor inside your wheel that monitors tyre pressure. TPMS sensors are not included with the standard tubeless valve replacement. If your vehicle has TPMS sensors that need replacing, we can usually remove and replace them at the time of fitting for an additional charge.

A common example: on a later model Subaru XV, to have all 4 sensors replaced is normally $580 (including coding) — however, if this job is married up with a set of four tyres replaced, the cost comes down. Please text us on 0431 131 854 if you'd like a quote for your vehicle.

Where is the fitting done?

Fitting is done at 128 Mort Street, Toowoomba. It's our exclusive fitting partner's workshop — a 5× award-winning workshop right here in Toowoomba.

What are your hours?

Fitting is available Monday to Friday, 8am to 4pm. When you book online, you choose the date and time that suits you within these hours.

How do I know my tyre size?

Look at the side of your current tyre — you'll see three numbers separated by slashes and letters. For example, 215/60R16 means 215mm wide, 60 profile, 16-inch rim. Enter those three numbers into the search boxes on our home page. If your tyre has a "C" at the end (e.g. 215/60R16C), it's a commercial tyre — toggle to "C" before searching.

What does the "C" toggle mean?

The "C" stands for Commercial. Commercial tyres are marked with a "C" on the sidewall and are designed for vans, utes, light trucks, and work vehicles. If your tyre size ends with a C (e.g. 215/60R16C), toggle to "C" before searching. Regular passenger cars use standard tyres — leave it on "Standard". Click the 🤔 emoji next to the toggle for a quick explanation anytime.

Do you do trailer tyres?

Yes! Toggle to "Trailer Tyres" on the home page. Trailer tyres are different — they don't have a profile number, just width and rim size (e.g. 195R14). Enter the two numbers from the side of your trailer tyre.

How do I pay?

Payment is made securely online through Stripe™ — the same payment processor used by millions of businesses worldwide. Your card details are encrypted and never stored on our servers. You'll receive a receipt by email immediately after payment.

Can I cancel my order?

To cancel an order text us on 0431 131 854. If you manage to cancel the order before tyres are dispatched then there will be no charge — a $15 freight charge per tyre will be incurred otherwise.

Do you offer refunds?

If you cancel before the tyres are ordered from our supplier, you'll receive a full refund. Once the tyres have been fitted to your vehicle, no cancellation or change-of-mind refund is available. If there's a problem with the tyres or fitting, contact us immediately and we'll make it right.

Do I need a wheel alignment?

Well, not necessarily, but perhaps! Our expert mechanics will fit and balance each tyre, and we're happy to discuss the nuance around recommending if and where to (and possibly where not to) go in town regarding having a wheel alignment carried out.

A common scenario: if your vehicle needs suspension work in the very near future, it would be wise to rebook — have suspension items rectified and then the wheel alignment carried out. Essentially, it saves paying twice for the same job.

What if the tyres I want are out of stock?

We only show tyres that are in stock — if a tyre is out of stock, it simply won't appear in your search results. We check stock levels daily, so what you see is what's available right now.